Notice · Law 5741-1981

Privacy notice

This notice is for Isotherm Desk Climate Engineering Ltd., company no. 516284718, 6 HaNagar Street, Holon Industrial Zone, Holon 5881606. It covers this website and the enquiries we receive by phone, email, and WhatsApp.

The law we work under

Personal data is handled under the Privacy Protection Law, 5741-1981. Amendment 13 to that law has been in force since 14 August 2025. The amendment narrowed the old duty to register every database and widened the duty to tell people what is collected and to keep it secure. This page is that notice.

What this website does

The pages are static. The booking form does not transmit your details to a server of ours. If you press the WhatsApp link, the note is sent on WhatsApp, under WhatsApp’s own terms, to our business number. If you use the email link, the note opens in your mail program. A phone call is a call to the desk.

Data we keep when you contact us

• Name, phone number, and email if you give one.
• District, the job you describe, and the time you asked for.
• Job sheets, quotes, and tax invoices once a job exists.
• The cookie isotherm_desk_choice, only after you answer the storage notice. See Cookies.

We use this to answer you, to do the work, to issue a tax invoice, and to keep the accounting record Israeli tax law requires. Invoices and job sheets are kept for that tax period, generally seven years. Enquiry notes that never become a job are kept for up to 24 months and then deleted.

Who receives it

The workshop desk receives it. We do not sell personal data. A crane hire, when a job needs one, is told the site address and the access time, not a marketing profile. WhatsApp (Meta) processes a chat if you choose that channel.

Your requests

You may ask what we hold about you, ask for a correction, and ask for deletion where a legal duty to keep an invoice does not stand in the way. Write to privacy@chillfix.pro or to the workshop address. We answer access requests within 30 days.

Amendment 13 and a contact person

Amendment 13 requires a data-protection officer in set cases, including certain large or sensitive databases and public bodies. This workshop does not meet those thresholds, so we have not appointed one. Privacy requests go to the address above. The desk manager is the contact.

The storage notice on each page is explained in the cookie note. The commercial rules are in the terms.